Discussion about this post

User's avatar
Sarah's avatar

This was an interesting read! I keep running into this from the content side rather than the product side. The same platform misclassification that flags a pelvic pain product as inappropriate also flags plain anatomical terms in an educational video, which means the businesses trying to sell a solution and the creators trying to explain why it's needed are getting hit by the exact same filter... A compounding problem rather than two separate ones, as it suppresses the market and the education that would grow the market at the same time!

Unfolders's avatar

The 65% self-censorship figure may be the most consequential finding because it captures information that never reaches the point of being moderated. When organisations replace words such as “uterus” or “pregnancy” with vaguer language, the cost is not limited to revenue. It can make accurate health information harder to find and understand.

No posts

Ready for more?